Block management (syndic)
Full management of your building: general meetings, accounts, works, insurance claims and liaison with the council of owners.
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Independent family firm
English-speaking
Rated 5/5 by owners
With us, you stop being a lot number.
Saint-Omer · Opal Coast · French Flanders
Block management, rental management and property asset management in northern France. We belong to no group and no network: you call, we answer — and it is your own manager who picks up.
€0kFinancial guarantee
0Towns covered
0 hReply time
0Group or chain above us
Interactive 3D scene
Understanding copropriété
Who pays for what in your building ?
This is the question owners ask most often — and the source of most disagreements at the general meeting. Rotate the building and click the markers to see what falls to the copropriété and what remains yours.
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1Roof
Description.
- Status
- Common
- Managed by
- Syndic
General charges
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The full breakdown is available in the list opposite.
Common or private : the rule at a glance
Click a row to locate it on the building. The exact split always depends on your building's règlement de copropriété, the constitutional document that prevails in case of doubt.
A common case: windows are private, yet their replacement is usually governed by a meeting resolution so that the façade stays visually consistent.
Our services
Three professions, one point of contact
Block management, rental management and asset management. Whether you are an owner, a member of the council of owners or a landlord, you deal with one person who knows your file.
Rental management
We handle your property end to end: finding tenants, tenancy agreement, rent collection, arrears, repairs and tax returns.
Find out moreProperty asset management
Long-term stewardship of your French property, to protect your income and preserve the value of your assets.
Find out moreChanging your syndic
The procedure is simpler than most owners think. We guide you through every step, free of charge and with no obligation.
Find out moreOnline document access
Electronic document management: every owner reaches their building's documents through a personal online login.
Find out more
Controlling the budget
Where your service charges actually go
Excluding management feesTypical breakdown for a building with communal heating and a lift, excluding our management fee. Click a segment to understand the item — and see where savings are genuinely available.
Click a segment
1Item
Description.
- Share of budget
- 28 %
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The breakdown is available opposite.
The six items in a service charge budget (excluding fees)
These are running costs an active syndic can genuinely influence: renegotiating contracts, competitive tendering, monitoring consumption. That is where control of service charges is won or lost.
Family-runNo group, no chain
Why AG-COPRO
What a small firm does differently
Large networks pass on their overheads. We charge for a service. Every building is different and gets followed personally.
- You reach your own managerNo call centre, no ticket disappearing into a queue.
- A simple, readable contractWithout the clauses that end up doubling the quoted fee.
- Complete independenceNo shareholding link with builders, banks or insurers.
- Major works anticipatedA multi-year plan, not a surprise call for funds.
Comparison
Independent firm or large network ?
Both models exist and both have their merits. Here, plainly, is what changes for you day to day.
With AG-COPRO
- Your manager knows your building and answers the phone.
- A clear annual fee, itemised line by line.
- The council of owners is involved in decisions, not merely informed.
- Contracts and works tendered competitively as a matter of course.
- No in-house works or insurance arm to steer business towards.
What owners often tell us
- A switchboard, then a manager who changes every eighteen months.
- An attractive fee, inflated by extras billed individually.
- Meetings rushed through, a council of owners barely heard.
- The same contractors every time, with no real tendering.
- Group overheads passed straight on to service charges.
Changing syndic
Four steps, and no reason to give
A syndic is appointed for a fixed term: simply not renewing the mandate ends it. Owners need give neither grounds nor justification.
Ask for our proposal
Send us the latest meeting minutes and the current budget. We prepare a costed proposal, free and without obligation.
Add it to the agenda
The council, or any single owner, writes by recorded delivery to add our candidacy. Do this one to three months ahead, and always before the meeting notices go out.
The vote
We attend to present our proposal and answer questions. The meeting votes under the Article 25 majority — a majority of all owners.
The handover
Within one month the outgoing syndic hands over the cash position, then the archives. We handle the chasing and keep you posted.
Testimonials
What the buildings we manage say
« A small firm that follows files and works through rigorously. The renovation projects in our building finally got done — I recommend them warmly. »
« A very professional syndic, available and thorough. Exchanges are always clear and courteous, and matters are handled seriously. »
« I have been pleased with the service since we entrusted our properties to the AG-COPRO team. Day-to-day management has improved noticeably. A reliable choice. »
Reviews published on independent French syndic rating platforms, translated from French.
Where we work
A syndic across the whole Opal Coast
From our office in Saint-Omer we manage buildings from the coast through to French Flanders. See the page for your town.
Syndic in Saint-Omer Syndic in Boulogne-sur-Mer Syndic in Calais Syndic in Dunkirk Syndic in Le Touquet Syndic in Hazebrouck Syndic in Lille
We also act in: Béthune · Arques · Longuenesse · Berck · Étaples · Wimereux · Gravelines · Bergues · Aire-sur-la-Lys · Ardres, and surrounding communes in the Pas-de-Calais and Nord.
FAQ
Frequently asked questions
Changing syndic, fees, common parts, voting from abroad: the questions British owners ask us most.
Do you deal with owners in English ?
Yes. We correspond with overseas owners in English and explain the technical points of French copropriété law in plain terms. Do note that official documents — meeting notices, minutes, the syndic contract and the accounts — are issued in French, as the law requires. We are happy to talk any of them through with you.
What exactly is a syndic ?
A syndic de copropriété is the professional appointed to run a block of flats in France. The nearest UK equivalent is a managing agent, with two important differences: there is no freeholder — the owners themselves appoint and dismiss the syndic by vote — and the mandate is for a fixed term, typically one year, renewed each year at the general meeting.
How do I change syndic ?
You need no reason and no justification. The council of owners, or any single owner, writes to the sitting syndic by recorded delivery asking for the candidate syndic to be added to the agenda of the next general meeting. This must be done before the meeting notices go out — allow one to three months. The meeting then votes under the Article 25 majority.
I live in the UK and cannot attend the meeting. What can I do ?
Three options. Give a proxy (pouvoir) to another owner or a third party; vote by post on the standard form, now fully recognised in law; or attend by video link where the building has voted to allow it. Many of the owners we act for live in Britain and vote by post as a matter of routine.
What are your fees ?
A clear annual fixed fee, set according to the number of lots and the building's equipment — lift, communal heating, caretaker. We do not use those sprawling contracts whose clauses for so-called special services end up doubling the headline figure. Our proposal spells out exactly what is included. See our fees page.
What is the difference between common and private parts ?
Common parts belong to all the owners: structure, roof, façades, entrance hall, stairwell, lift, communal pipework, grounds. Their upkeep is funded by service charges and decided at the meeting. Private parts are your own lot: finishes, non-loadbearing partitions, internal fittings. Some elements are for your exclusive use yet remain common — a balcony slab, for instance. The 3D model on this page lets you see the split building by building.
Which areas do you cover ?
Saint-Omer, Boulogne-sur-Mer, Calais, Dunkirk, Hazebrouck, Le Touquet, Lille and Béthune, together with surrounding communes in the Pas-de-Calais and Nord. Simply tell us where the building is when you get in touch.
Are the building's funds protected ?
Yes. Each building holds its own separate bank account, as the ALUR Act requires; funds never pass through a pooled account. We also carry a financial guarantee of €907,000 with CEGC and professional indemnity insurance with MMA. This bonding requirement is a feature of the French regulated profession and has no direct UK equivalent.
Request a quote
Let's talk about your building
For an accurate proposal, the most useful documents are your latest general meeting minutes and the current operating budget. You can email them once you have made contact.
Our office
31 rue d’Arras
62500 Saint-Omer, France
Telephone
09 83 40 44 55 — landline
06 07 58 99 89 — mobile
From the UK, dial +33 and drop the leading 0
Email
Opening hours
Phone line: Monday to Friday, 9am–12pm
French time (CET, UK +1)
Looking for a syndic who actually picks up the phone ?
Send us your latest general meeting minutes and your current service charge budget: we will come back within 48 working hours with a costed proposal, free and with no obligation.